Kotak Infrastructure Debt Fund Limited (KIDFL) believes in service excellence and customer delight. In the present competitive scenario, excellence in customer service is the most important tool for sustained business growth.
Customer complaints are part of the business life of any corporate entity. Customer service and customer satisfaction should be one of the prime concerns of any entity
For any grievances, you may contact the Grievance Redressal Officer.
Kotak Infrastructure Debt Fund Limited
27BKC, Plot no C 27, G Block,
Bandra Kurla Complex,
Bandra (E), Mumbai - 400 051
Name: Mr. Arpit Kothari
Email: [email protected]
Phone: 022-61660565
In case you are not satisfied with the decision of the above or have not received any response within 14 working days, you may escalate your grievances to Nodal officer.
Email: [email protected]
Phone (022) 6218-5305
In case you are not satisfied with the decision / resolution of the Company or have not received any response within a period of one month, you may approach the Officer in Charge of the Regional Office of Department of Non-Banking Supervision of RBI at the address given below:
Mumbai Regional Office,
3rd Floor, Reserve Bank of India,
Opposite Mumbai Central Railway Station,
Byculla, Mumbai 400 008
Phone : (022) 23084121
Fax: (022) 23022011
Email: [email protected]