Kotak Infrastructure Debt Fund Limited (KIDFL) believes in service excellence and customer delight. In the present competitive scenario, excellence in customer service is the most important tool for sustained business growth.
Customer complaints are part of the business life of any corporate entity. Customer service and customer satisfaction should be one of the prime concerns of any entity
For any grievances, you may contact the Grievance Redressal Officer.
Kotak Infrastructure Debt Fund Limited
27BKC, Plot no C 27, G Block,
Bandra Kurla Complex,
Bandra (E), Mumbai - 400 051
Name: Mr. Shiba Behera
Email: [email protected]
Phone: 022-43361408
In case you are not satisfied with the decision of the above or have not received any response within 14 working days, you may escalate your grievances to Nodal officer.
Email: [email protected] / [email protected]
Phone (022) 6166-0565
In case you are not satisfied with the decision / resolution of the Company or have not received any response within a period of one month, you may approach the Officer in Charge of the Regional Office of Department of Non-Banking Supervision of RBI at the address given below:
Officer-in-charge
Department of Supervision
Reserve Bank of India
3rd Floor, World Trade Centre,
Cuffe Parade, Colaba,
Mumbai – 400005
Email: [email protected]